Clients

We’re fortunate to work with some of Australia’s leading companies in the banking, telecommunications, technology, health services, retail and manufacturing industries.

OUTSTANDING SERVICE

What sets us apart from traditional law firms is our passion for delivering outstanding customer service. This is not simply an after-thought or a half-hearted “value-add”. It’s the focus of the way we deliver legal services. Every day, as part of every engagement.

So what is great customer service in the legal industry? Well, imagine what it would feel like if your law firm:

always delivered on time;
communicated in plain English and kept things simple;
used good commercial judgement, with a focus on what really matters;
felt like an extension of your in-house team (and could work directly with the business);
provided exceptional value for money; and
was responsive, friendly and easy to work with.

RECOGNITION

Our dedication to client service has been recognised by the industry. We’re very proud to acknowledge Andrew Meldrum as recipient of the 2015 Client Choice Award in the category of IT and Internet law (Australia).

Here are some of the things our clients have been saying (compiled by Client Choice):

“Perfect combination of black letter legal knowledge, commercial nous and client service.”
“Andrew stands head and shoulders above most of the top-tier traditional law firms on our panel.”
“He is extremely commercially savvy but also has top-notch drafting and legal analysis skills – a rare combination, even in the very best of firms.”
“Andrew is just about the only external lawyer I can trust to work directly with internal business teams.”
“One of the few external lawyers that we can trust to work directly with our commercial teams without extensive oversight by in-house counsel.”
“Andrew is an exceptionally astute commercial lawyer, with particular expertise in procurement and IT work.”
“I trust him to work directly with my clients and let me know of any issues on an exceptions-only basis.”